=== dc2022-03-0007-pages-021.ppm === 3. Set One’s roles and Communication Performance expectations performance are established based on responsibilities skills expectations client needs in the team e Accurate for team | e Performance expectations | e Feedback empathy members are based on_ individual giving and | e Congruence team members receiving e Unconditional knowledge, _ skills, and | e Performance positive regard expectation e Handling of Feedback aptitude e Performance expectations are discussed and disseminated to individual team members Performance is monitored . Supervised Performance Communication team based on defined Coaching skills required performance performance criteria Performance for leading and/or assignment management teams e Performance e Coaching skill Issues instructions e Team members are provided with feedback, positive support, and advice on strategies to overcome any deficiencies based on company practices e Performance issues which cannot be rectified or addressed within the team are referenced to appropriate personnel according to employer policy Team members are kept informed of any changes in the priority allocated to assignments or tasks which might impact on client/customer needs and satisfaction e Team operations are monitored to ensure that employer/client needs, and requirements are met e Follow-up communication is provided on all issues affecting the team e All relevant documentation is completed in accordance with company procedures a TR — Certified Energy Conservation Officer (CECO) Page 6 of 124 === dc2022-03-0007-pages-022.ppm === RANGE OF VARIABLESs 1.1. Client Profile 1.2 Assignment instructions 2. Team member’s concerns May include: |? Teammembers concerns 1.1 Roster/shift details 3. Monitor performance May include: 2.1 Formal process 2.2 Informal process 4. Feedback May include: 2.3 Formal process 2.4 Informal process 5. Performance issues May include: 2.5 Work output 2.6 Work quality 2.7 Team participation 2.8 Compliance with workplace protocols 2.9 Safety 2.10 Customer service EVIDENCE GUIDE 1. Critical aspects of Competency | Assessment requires evidence that the candidate: 1.1 Maintained or improved individuals and/or team performance given a variety of possible scenario 1.2 Assessed and monitored team and individual performance against set criteria 1.3 Represented concerns of a team and individual to next level of management or appropriate specialist and to negotiate on their behalf 1.4 Allocated duties and responsibilities, having regard to _individual’s knowledge, skills and aptitude and the needs of the tasks to be performed 1.5 Set and communicated performance expectations for a range of tasks and duties within the team and provided feedback to team members The following resources should be provided: 2.1 Access to relevant workplace or appropriately simulated environment where assessment can take place 2.2 Materials relevant to the proposed activity or task Competency in this unit may be assessed through: 3.1 Written Examination 3.2 Oral Questioning 3.3 Portfolio 4. Context for Assessment 4.1 Competency may be assessed in actual workplace or at the designated TESDA Accredited Assessment Center TR — Certified Energy Conservation Officer (CECO) Page 7 of 124 2. Resource Implications 3. Methods of Assessment === dc2022-03-0007-pages-023.ppm === UNIT OF COMPETENCY UNIT CODE UNIT DESCRIPTOR APPLY CRITICAL THINKING AND PROBLEMN- SOLVING TECHNIQUES IN THE WORKPLACE 400311321 This unit covers the knowledge, skills and attitudes required to solve problems in the workplace including the application of problem-solving techniques and to determine and resolve the root cause/s of specific problems in the workplace. ELEMENT 1. Examine specific workplace challenges PERFORMANCE CRITERIA Italicized terms are elaborated in the Range of Variables e Variances are examined from normal operating parameters, and product quality. Extent, cause, and nature of the specific problem are defined through observation, investigation, and analytical techniques. Problems are clearly stated and specified. REQUIRED KNOWLEDGE e Competence includes a thorough knowledge = and understanding of the process, normal operating parameters, and product quality to recognize non- standard situations. Competence to include the ability to apply and explain, enough for the identification — of fundamental causes of specific workplace challenges. Relevant equipment and operational processes. Enterprise goals, targets, and measures. Enterprise quality OHS and environmental requirement. Enterprise information systems and data collation REQUIRED SKILLS e Using range of analytical techniques (e.g., planning, attention, simultaneous and successive processing of information) in examining specific challenges _ in the workplace. Identifying extent and causes of specific challenges in the workplace. TR — Certified Energy Conservation Officer (CECO) Page 8 of 124 === dc2022-03-0007-pages-024.ppm === e Industry codes and standards. 2. Analyze the} e Possible causes of |e Competence e Using range of causes of| specific problems are| _ includes a| analytical specific identified based on thorough techniques workplace experience and the use knowledge and (e.g., planning, challenges. of problem-solving tools/| understanding of| attention, analytical techniques. the process, simultaneous Possible cause normal operating and successive statements are parameters, and processing of developed based on product quality to information) in findings. recognize non- examining e Fundamental causes are | standard specific situations. e Competence to challenges — in identified per results of the workplace. investigation conducted. include the ability | e Identifying to apply and] _ extent and explain, sufficient causes of for the specific identification of] challenges in the workplace. Providing clear- cut findings on the nature of each _ identified workplace challenges. fundamental cause, determining the corrective action and provision of recommendations. e Relevant equipment and operational processes. e Enterprise goals, targets, and measures. e Enterprise quality OSH and environmental requirement. e Enterprise information systems and data collation. e Industry codes and standards. TR — Certified Energy Conservation Officer (CECO) Page 9 of 124 === dc2022-03-0007-pages-025.ppm === 3. Formulate e All possible options are | e Competence to resolutions to considered for resolution include the ability specific of the problem. to apply and explain, sufficient for the identification — of fundamental cause, determining the corrective action and provision of workplace challenges Strengths and weaknesses of possible options are considered. e Corrective actions are determined to resolve the problem and possible future causes. e Action plans are developed _identifying | "ecommendations measurable objectives, | ¢ Relevant resource needs and| equipment and. timelines in accordance | operational with safety and operating | processes procedures e Enterprise goals, targets, and measures e Enterprise quality OSH and environmental requirement e Principles of decision-making strategies and techniques e Enterprise information systems and data collation e Industry codes and standards 4. Implement Action plans are |e Competence to action plans implemented and include the ability and evaluated. to apply and communicate | e Results of plan] explain, sufficient results implementation and| for the recommendations are identification of prepared. fundamental cause, determining the corrective action and provision of recommendations e Relevant equipment and operational e Recommendations are presented to appropriate personnel. e Recommendations are followed-up, if required. processes e Enterprise goals, targets, and measures Using range of analytical techniques (e.g., planning, attention, simultaneous and successive processing of information) in examining specific challenges _ in the workplace. Identifying extent and causes of specific challenges — in the workplace. Providing clear- cut findings on the nature of each _ identified workplace challenges. Devising, communicating , implementing, and evaluating strategies and techniques _ in addressing specific workplace challenges. Using range of analytical techniques (e.g., planning, attention, simultaneous and successive processing of information) in examining specific challenges in the workplace. Identifying extent and causes of specific challenges in the workplace. TR — Certified Energy Conservation Officer (CECO) Page 10 of 124 === dc2022-03-0007-pages-026.ppm === Enterprise quality, | e Providing clear- OSH, and cut findings on environmental the nature of requirement each _ identified Principles of | workplace decision-making challenges. strategies and Devising, techniques communicating Enterprise , implementing, information and evaluating systems and data strategies and collation techniques — in Industry codes| addressing and standards specific workplace challeng RANGE OF VARIABLES i es 1.1 Processes 2. Analytical techniques 1.2 Procedures 1.3. Systems 3. Problem 4. Action plans May include: ee 2.1 Brainstorming TR — Certified Energy Conservation Officer (CECO) Page 11 of 124 2.2 Intuitions/Logic 2.3 Cause and effect diagrams 2.4 Pareto analysis 2.5 SWOT analysis 2.6 Gantt chart, PERT CPM, and graphs 2.7 Scattergrams May include: 3.1 Routine, non — routine and complex workplace and quality problems 3.2 Equipment selection, availability, and failure 3.3 Teamwork and work allocation problem 3.4 Safety and emergency situations and incidents 3.5 Risk assessment and management May include: 4.1 Priority requirements 4.2 Measurable objectives 4.3 Resource requirements 4.4 Timelines 4.5 Co-ordination and feedback requirements 4.6 Safety requirements Risk assessment Environmental requirements === dc2022-03-0007-pages-027.ppm === EVIDENCE GUIDE 1. Critical aspects of Competency | Assessment requires evidence that the candidate: 1.1 Examined specific workplace challenges. 1.2 Analyzed the causes of specific workplace challenges. 1.3 Formulated resolutions to specific workplace challenges. 1.4 Implemented action plans and communicated results on specific workplace challenges. Assessment will require access to an operating plant over an extended period of time, or a suitable method of gathering evidence of operating ability over a range of situations. A bank of scenarios / case studies / what ifs will be required as well as bank of questions which will be used to probe the reason behind the observable action. Competency in this unit may be assessed through: 3.1 Observation 3.2 Case Formulation 3.3 Life Narrative Inquiry 3.4 Standardized test 2. Resource Implications 3. Methods of Assessment The unit will be assessed in a holistic manner as is practical and may be integrated with the assessment of other relevant units of competency. Assessment will occur over a range of situations, which will include disruptions to normal, smooth operation. Simulation may be required to allow for timely assessment of parts of this unit of competency. Simulation should be based on the actual workplace and will include walk through of the relevant competency components. These assessment activities should include a range of problems, including new, unusual, and improbable situations that may have happened. 4. Context for Assessment 4.1 In all workplace, it may be appropriate to assess this unit concurrently with relevant teamwork or operation units. TR — Certified Energy Conservation Officer (CECO) Page 12 of 124 === dc2022-03-0007-pages-028.ppm === UNIT OF COMPETENCY WORK IN A DIVERSE ENVIRONMENT UNIT CODE 400311322 This unit covers the outcomes required to work effectively in a workplace characterized by diversity in terms of religions, beliefs, races, ethnicities, and other UNIT DESCRIPTOR ELEMENT 1. Develop an individual’s cultural awareness and sensitivity 2. Work effectively in an environment that acknowledges and values cultural diversity differences. PERFORMANCE CRITERIA Italicized terms are elaborated in the Range of Variables e Individual differences with clients, customers and fellow workers are recognized and respected in accordance with enterprise policies and core values. Differences are responded to in a_ sensitive and considerate manner Diversity is accommodated using appropriate verbal and non-verbal communication. Knowledge, _ skills, and experiences of others are recognized and documented in relation to team objectives. Fellow workers are encouraged to utilize and share their specific qualities, skills or backgrounds with other TR — Certified Energy Conservation Officer (CECO) REQUIRED KNOWLEDGE Understanding cultural diversity in the workplace Norms of behavior for interacting and dialogue with specific groups (e. g., Muslims and other non- Christians, non- Catholics, tribes/ethnic groups, foreigners) Different methods of verbal and non- verbal communication in a multicultural setting Value of diversity in the economy and society in terms of Workforce development Importance of ‘inclusiveness in a diverse environment REQUIRED SKILLS e Applying cross- cultural communication skills (i.e., different business customs, beliefs, communication strategies) Showing affective skills — establishing rapport and empathy, understanding, etc. Demonstrating openness and flexibility in communication Recognizing diverse groups in the workplace and community as defined by divergent culture, religion, traditions, and practices Demonstrating cross-cultural communication skills and active listening Recognizing diverse groups in the workplace and community as_ defined b Page 13 of 124 === dc2022-03-0007-pages-029.ppm === team members and clients to enhance work outcomes. Relations with customers and clients are maintained to show that diversity is valued by the business. 3. Identify Diversity-related common conflicts within — the issues in a workplace are effectively multicultural addressed and resolved. e and = divers€ | e Discriminatory behaviors environment towards customers/stakeholders are minimized and addressed accordingly. e Change management policies are in place within the organization. Shared _ vision and understanding of and commitment to team, departmental, and organizational goals, and objectives Strategies customer service excellence Value, and leverage of cultural diversity Inclusivity and conflict resolution Workplace harassment Change management and ways overcome resistance change Advanced strategies customer service excellence for to to for divergent culture, religion, traditions, and practices Demonstrating collaboration skills Exhibiting customer service excellence Addressing diversity-related conflicts in the workplace Eliminating discriminatory behavior towards customers and co-workers Utilizing change management policies in the workplace ——— TR — Certified Energy Conservation Officer (CECO) Page 14 of 124 === dc2022-03-0007-pages-030.ppm === RANGE OF VARIABLES VARIABLE 1. Diversity This refers to diversity in both the workplace and the community and may include divergence in : 1.1 Religion 1.2 Ethnicity, race, or nationality 1.3 Culture 1.4 Gender, age, or personality 1.5 Educational background May include conflicts that result from: 2.1. Discriminatory behaviors 2.2 Differences of cultural practices 2.3 Differences of belief and value systems 2.4 Gender-based violence 2.5 Workplace bullying 2.6 Corporate jealousy 2.7 Language barriers 2.8 Individuals being differently abled persons Ageism (negative attitude and behavior towards 2. Diversity-related conflicts EVIDENCE GUIDE Assessment requires evidence that the candidate: 1.1 Adjusted language and behavior as required by interactions with diversity 1.2 Identified and respected individual differences in colleagues, clients, and customers 1.3. Applied relevant regulations, standards, and codes of practice The following resources should be provided: 2.1 Access to workplace and resources 2.2. Manuals and policies on Workplace Diversit Competency in this unit may be assessed through: 3.1 Demonstration or simulation with _ oral questioning 3.2 Group discussions and interactive activities 3.3 Case studies/problems involving workplace diversity issues 3.4 Third-party report 3.5 Written examination 3.6 Role Plays 4. Context for Assessment Competency assessment may occur in workplace or any appropriately simulated environment 1. Critical aspects of Competency 2. Resource Implications 3. Methods of Assessment atl TR — Certified Energy Conservation Officer (CECO) Page 15 of 124 === dc2022-03-0007-pages-031.ppm === UNIT OF COMPETENCY PROPOSE METHODS OF APPLYING LEARNING AND INNOVATION IN THE ORGANIZATION UNIT CODE 400311323 UNIT DESCRIPTOR This unit covers the knowledge, skills and attitudes required to assess general obstacles in the application of learning and innovation in the organization and to propose practical methods of such in addressing organizational challenges. ELEMENT . Assess work procedures, processes, and systems in terms of innovative practices PERFORMANCE CRITERIA Italicized terms are elaborated in the Range of Variables Reasons for innovation are incorporated to work procedures. Models of innovation are researched. Gaps or barriers to innovation in one’s work area are analyzed. Staff who can support and foster innovation in the work procedure are identified. TR — Certified Energy Conservation Officer (CECO) REQUIRED KNOWLEDGE e Seven habits of highly effective people. Character strengths _ that foster innovation and learning (Christopher Peterson and Martin Seligman, 2004) Five minds of the future concepts (Gardner, 2007). Adaptation concepts in neuroscience (Merzenich, 2013). Transtheoretical model of behavior change (Prochaska, DiClemente, & Norcross, REQUIRED SKILLS e Demonstrating collaboration and networking skills. Applying basic research and evaluation skills Generating insights on how to improve organizational procedures, processes, and systems through innovation. oo Page 16 of 124 === dc2022-03-0007-pages-032.ppm === . Generate practical action plans for improving work procedures, processes Ideas for innovative work procedure to foster innovation using individual and group techniques are conceptualized Range of ideas with other team members and colleagues are evaluated and discussed Work procedures and processes subject to change’ are __ selected based on workplace requirements (feasible and innovative). Practical action plans are proposed to facilitate simple changes in the work procedures, processes, and systems. Critical inquiry is applied and used to facilitate discourse on adjustments in the simple work procedures, _ processes, and systems. TR — Certified Energy Conservation Officer (CECO) Seven habits of | e Assessing highly effective readiness _ for people. change on Character simple work strengths _ that procedures, foster processes, and innovation and systems. learning e Generating (Christopher insights on how Peterson and to improve Martin organizational Seligman, procedures, 2004) processes, and Five minds of systems the future through concepts innovation. (Gardner, e Facilitating 2007). action plans on Adaptation how to apply concepts in innovative neuroscience procedures’ in (Merzenich, the 2013). organization. Transtheoretical model of behavior change (Prochaska, DiClemente, & Norcross, Page 17 of 124 === dc2022-03-0007-pages-033.ppm === e Generating insights on how e Five minds of the future 3. Evaluate the effectiveness e Work structure is analyzed to identify the impact of the of the | new work procedures concepts to improve proposed e Co-workers/key personnel | (Gardner, organizational action plans is consulted to know who 2007). procedures, will be involved with or | e Adaptation processes, and affected by the work} concepts in systems procedure neuroscience through e Work instruction (Merzenich, innovation. operational plan ofthe new | 2013). e Facilitating work procedure is | ¢ Transtheoretical action plans on developed and evaluated. model of how to apply e Feedback and suggestion behavior innovative are recorded. change procedures in e Operational plan is (Prochaska, the updated. DiClemente, & organization. e Results and impact on the | Norcross, e Communicating developed work 1992). results of the evaluation of the proposed and implemented changes in the workplace procedures and systems. Developing action plans for continuous improvement on the basic systems, processes, and procedures in the instructions are reviewed Results of the new work procedure are evaluated Adjustments are recommended based on results gathered anization. RANGE OF VARIABLES VARIABLE 1. Reasons 2. Models of innovation May include: 1.1 Strengths and weaknesses of the current systems, processes, and procedures. 1.2 Opportunities and threats of the current systems, processes, and procedures. May include: 2.1 Seven habits of highly effective people. 2.2 Five minds of the future concepts (Gardner, 2007). 2.3 Neuroplasticity and adaptation strategies. 3. Workplace requirements May include: 3.1 Feasible 3.2 Innovative TR — Certified Energy Conservation Officer (CECO) Page 18 of 124 === dc2022-03-0007-pages-034.ppm === 4. Gaps or barriers May include: 4.1. Machine 4.2 Manpower 4.3 Methods 5. Critical Inquiry May include: .1 Preparation. Discussion. Clarification of goals. Negotiate towards a Win-Win outcome. Agreement. Implementation of a course of action. Effective verbal communication. See our pages: Verbal Communication and Effective Speaking. Listening. Reducing misunderstandings is a key part of effective negotiation. 5.10 Rapport Building. 5.11 Problem Solving. 5.12 Decision Making. 5.13 Assertiveness. 5.14 Dealing with Difficult Situations. EVIDENCE GUIDE Assessment requires evidence that the candidate: 1.1 Established the reasons why innovative systems are required 1.2 Established the goals of a new innovative system 1.3. Analyzed current organizational systems to identify gaps and barriers to innovation. 1.4 Assessed work procedures, processes, and systems in terms of innovative practices. 1.5 Generated practical action plans for improving work procedures, and processes. 1.6 Reviewed the trial innovative work system and adjusted reflect evaluation feedback, knowledge management systems and future planning. 1.7 Evaluated the effectiveness of the proposed action plans. . The following resources should be provided: 2.1 Pens, papers and writing implements 2.2 Cartolina 2.3 Manila Competency in this unit may be assessed through: 3.1 Psychological and behavioral Interviews. 3.2 Performance Evaluation. 3.3 Life Narrative Inquiry. 3.4 Review of portfolios of evidence and third-party workplace reports of on-the-job performance. 3.5 Sensitivity analysis. 3.6 Organizational analysis. 3.7 Standardized assessment of character strengths and virtues applied. 1. Critical aspects of Competency 2. Resource Implications 3. Methods of Assessment TR — Certified Energy Conservation Officer (CECO) Page 19 of 124 === dc2022-03-0007-pages-035.ppm === 4. Context for Assessment 4.1 Competency may be assessed individually in the actual workplace or simulation environment in TESDA accredited institutions. or —— TR — Certified Energy Conservation Officer (CECO) Page 20 of 124 === dc2022-03-0007-pages-036.ppm === UNIT OF COMPETENCY USE INFORMATION SYSTEMATICALLY UNIT CODE 400311324 UNIT DESCRIPTOR This unit covers the knowledge, skills and attitudes required to use technical information systems, apply information technology (IT) systems, and edit, format & ELEMENT 1. Use information 2. Apply information technology (IT) a technical e Technical check information. PERFORMANCE CRITERIA Italicized terms are elaborated in the Range of Variables e Information is collated and organized into a suitable form for reference and use Stored information is classified so that it can be quickly identified and retrieved when needed Guidance is advised and offered to people who need to find and use information information system is operated using agreed procedures e Appropriate and valid procedures are operated for inputting, maintaining, and archiving information TR — Certified Energy Conservation Officer (CECO) REQUIRED KNOWLEDGE e Application — in collating information Procedures for inputting, maintaining, and archiving information Guidance to people who need to find and use information Organize information classify stored information for identification and retrieval Operate the technical information system by using agreed procedures Attributes and limitations of available software tools Procedures and work instructions for the use of IT REQUIRED SKILLS Collating information Operating appropriate and valid procedures for inputting, maintaining, and archiving information Advising offering guidance to people who need to find and use information Organizing information into a suitable form for reference and use Classifying stored information — for identification and retrieval Operating the technical information system by using agreed procedures Identifying attributes and limitations of available software tools Using procedures and work and Page 21 of 124 === dc2022-03-0007-pages-037.ppm === instructions for Software required are |e Operational utilized to execute the requirements the use of IT project activities for|T systems |e Describing e Information and data|e Sources and] _ operational requirements for IT systems e Identifying sources and flow paths of flow paths of data Security systems and measures _ that obtained are handled, edited, formatted, and checked from a range of internal and external sources e Information is extracted, can be used data entered, and processed to | e Extract data and | « Determining produce the outputs format reports security required by customers e Methods of systems and e Own skills and| entering and| measures that understanding are shared | processing can be used to help others information e Extracting data ¢ Specified security | * WWW enabled| and format measures are applications reports implemented to protect the e Describing confidentiality and integrity methods of of project data held in IT entering and systems processing information e Using WWW applications 3. Edit, format Basic editing techniques Basic file- Using basic file- and check} are used handling handling information e Accuracy of documents} techniques techniques is are checked e Techniques in| used for the e Editing and _ formatting checking software tools and techniques are documents e Using different used for more complex |e Techniques in| techniques in documents editing and} checking e Proof reading techniques | formatting documents is used to check that|e Proof reading | « Applying editing documents look | techniques and_ formatting techniques Applying proof reading techniques professional i TR — Certified Energy Conservation Officer (CECO) Page 22 of 124 === dc2022-03-0007-pages-038.ppm === 4.4 Outside own organization 4.5 Geographically remote May include: 5.1 Colleagues 5.2 Company and project management 5.3 Clients May include: 6.1 Access rights to input 6.2 Passwords 6.3 Access rights to outputs 6.4 Data consistency and back-up 6.5 Recovery plans RANGE OF VARIABLES ee Hes 1.1 Property 1.2 Organizational 1.3. Technical reference 2. Technical information May include: 2.2 Electronic 3. Software May include: 3.1 Spreadsheets Databases 3.2 Word processing 3.3 Presentation 4. Sources May include: 4.1 Other IT systems 4.2 Manually created 4.3 Within own organization 6. Security measures EVIDENCE GUIDE 1. Critical aspects of Competency | Assessment requires evidence that the candidate: 1.1. Used technical information systems and information technology 1.2 Applied information technology (IT) systems 1.3 Edited, formatted, and checked information 2. Resource Implications The following resources should be provided: 2.1 Computers 2.2 Software and IT system 3. Methods of Assessment Competency in this unit MUST be assessed through: 3.1 Direct Observation 3.2 Oral interview and written test actual workplace or through accredited institution ——— TR — Certified Energy Conservation Officer (CECO) Page 23 of 124 === dc2022-03-0007-pages-039.ppm === UNIT OF COMPETENCY UNIT CODE UNIT DESCRIPTOR ELEMENT . Interpret Occupational Safety Health practices and 2. Set OSH work targets WORK PRACTICES 400311325 EVALUATE OCCUPATIONAL SAFETY AND HEALTH This unit covers the knowledge, skills and attitudes required to interpret Occupational Safety and Health practices, set OSH work targets, and evaluate effectiveness of Occupational Safety and Health work instructions PERFORMANCE CRITERIA Italicized terms are elaborated in the Range of Variables OSH work practices issues are __ identified relevant to work requirements OSH work standards and procedures are determined based on applicability to nature of work Gaps in work practices are identified related to relevant OSH work standards Relevant work information is gathered necessary to determine OSH work targets OSH Indicators based on gathered information are agreed upon to measure effectiveness of workplace OSH policies and procedures Agreed OSH indicators are endorsed for approval from appropriate personnel OSH work instructions are received in accordance with workplace policies and procedures* REQUIRED KNOWLEDGE e OSH work practices issues OSH work standards General principles legislations Company/ workplace policies/ guidelines Standards and safety requirements of work process and procedures OSH work targets e OSH Indicators e OSH work Instructions e Safety and health requirements of tasks Workplace guidelines on providing feedback on OSH and security concerns OSH regulations Hazard control Procedures OSH trainings relevant to work OSH and e Critical REQUIRED SKILLS Communication skills Interpersonal skills Critical thinking skills Observation skills Communication skills Collaborating skills thinking skills Observation skills nnn TR — Certified Energy Conservation Officer (CECO) Page 24 of 124 === dc2022-03-0007-pages-040.ppm === e Critical thinking skills OSH Practices e OSH metrics e OSH Practices are observed based on . Evaluate effectiveness of workplace standards e OSH Evaluation | « Evaluating skills Occupational |e Observed OSH practices | Techniques Safety and are measured against | e OSH work Health work| approved OSH metrics standards instructions e Findings regarding effectiveness are assessed and = gaps identified are implemented based on OSH _ work standards RANGE OF VARIABLES VARIABLE May include: 1.1. Workers’ experience/observance on presence of work hazards 4.2 Unsafe/unhealthy administrative arrangements (prolonged work hours, no break-time, constant overtime, scheduling of tasks) 1.3. Reasons for compliance/non-compliance to use of PPEs or other OSH procedures/policies/ guidelines May include: 2.1 Increased of incidents of accidents, injuries 22 Increased occurrence of sickness or health complaints/symptoms 2.3. Common complaints of workers related to OSH 2.4 High absenteeism for work-related reasons May include: 3.1. Preventive and control measures, and targets 32 Eliminate the hazard (ie., get rid of the dangerous machine 3.3 Isolate the hazard (i.e., keep the machine ina closed room and operate it remotely; barricade an unsafe area off) 3.4 Substitute the hazard with a safer alternative (i.e., replace the machine with a safer one) 3.5 Use administrative controls to reduce the risk (i.e., give trainings on how to use equipment safely; OSH-related topics, issue warning signage’s, rotation/shifting work schedule) 3.6 Use engineering controls to reduce the risk (i.e., use safety guards to machine) 3.7 Use personal protective equipment 3.8 Safety, Health and Work Environment Evaluation 3.9 Periodic and/or special medical examinations of workers 4. OSH Work Practices Issues 2. OSH Indicators 3. OSH Work Instructions a eee TR — Certified Energy Conservation Officer (CECO) Page 25 of 124